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Parkview Health Company Profile

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Company Name: Parkview Health

The Region's Healthcare Leader

Parkview Health is a not-for-profit, community-based health system serving a northeast Indiana population of more than 820,000. With nearly 8,300 employees, we’re the region’s largest employer.
Our mission is to improve the health of the communities we serve. That’s been our focus since our early beginnings as Fort Wayne City Hospital in 1878. The Parkview Health system was formed in 1995 and our heritage of care and compassion continues today with eight hospitals and a network of primary care and specialty physicians.
Our Mission
Parkview Health will provide quality health services to all who entrust their care to us, and we will work to improve the health of our communities.

Our Vision
Parkview Health will be northeastern Indiana’s leading provider of healthcare services. To meet our communities’ health needs, our physicians and employees will provide cost effective and outstanding quality care using information and technology.

Our Values

The Parkview Health Standards of Behavior
The Parkview Health Standards of Behavior guide each of us in providing excellence and high-quality customer service to all.
Exceeding the expectations of the people we serve and the people with whom we work is important to improving the health of our communities.

Every member of the Parkview healthcare team is responsible for nurturing an environment of excellence as the best place for co-workers to work, physicians to practice medicine, and patients to receive care. We are committed to providing excellent, high-quality customer service to all people. We know how important clinical, service and operational excellence is to the success of Parkview Health, and we recognize how important Parkview Health’s success is to the community.

I am Parkview Health
We are proud of our association with Parkview and the mission to serve our community.

Resolve Issues
We prevent and resolve issues to maintain customer confidence.

Exceed Expectations
We seek to understand and exceed our customers’ service expectations.

Service Excellence
We consider individual customer needs and provide service with respect, compassion and integrity.

We demonstrate pride in the professionalism of our personal appearance and in the appearance of our facility.

Enhance Performance
We improve the processes that deliver service to our customers.

We guarantee confidentiality and respect all aspects of customer privacy.

Together, We’re Better
We partner together to enhance the quality of service we deliver to our customers.

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