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Pharmacy Manager / Director of Pharmacy - Infusion Services

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Employer:  Walgreens
City:  Louisville
State:  Kentucky (KY)
Position type:  Full-Time

The Manager of Pharmacy is a licensed professional who is responsible for planning, organizing, directing and providing safe and appropriate pharmacy services to Walgreens patients in accordance with the policies and procedures of the Walgreens, current pharmacy practice professional standards, and other regulatory entities. The Manager of Pharmacy is responsible for the coordination of patient services with the nursing, delivery and reimbursement departments. The Manager of Pharmacy is responsible for the appropriate budgeting, purchasing, control and security of all drug products and medical supplies.  The Manager of Pharmacy is responsible for assisting the General Manager meet operational and financial goals for the location. 

Determines suitability of patients for home care. Supervises, monitors and evaluates the quality and effectiveness of patient care provided by pharmacy staff. Manages daily activities with regards to effective operations and communications.  Directs the activities of the pharmacy department. Schedules work activities of pharmacy staff so that the pharmaceutical-care needs of the patients are met. Develops and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes. Oversees product purchasing, inventory, budget and equipment management. Assists the General Manager in preparing, securing approval for, and implementing operating and expenditure budgets for department, and operates within those guidelines. Evaluates and oversees the purchase, management and security of all medications, pumps and medical supplies in accordance with the Walgreens policies and formulary guidelines.

Provides support to sales professionals and general manager by speaking knowledgeably of the scope of services that are available through Walgreens. Description of available services is accurate.  Meets with managed care organizations and other accounts to facilitate education regarding available services. May serve as the Office Administrator with the Director of Nursing or Nurse Manager in the absence of the General Manager.  Collects and organizes all patient-specific information needed to prevent, detect, and resolve medication-related problems and to make appropriate medication therapy recommendations. Monitors the clinical staff’s documentation on pharmacy care plans for home care patients based on evaluation of monitoring data and other pertinent patient-specific information. Evaluates competency in the use of pharmacokinetic principles and formulas and competency. 

Ensures that medications are prepared and dispensed using appropriate techniques and following Walgreens’ policies and procedures. Equipment is accurately calibrated. Medications are prepared so they are appropriately concentrated, without incompatibilities, stable, and appropriately stored. Coordinates and participates in on-call responsibilities of the pharmacy department. Ensures reliable pharmacy coverage for on-call activities.  Provides reliable pharmacy services when scheduled to be on-call. Manages the use of investigational drug products according to established regulations and Walgreens policies and procedures. In all activities, complies with accreditation, legal, regulatory, and safety requirements.

Minimum Requirements:

  • Graduate of an accredited school of pharmacy and experience compounding sterile products and managing patient care with at least 1 year supervisory experience in a health care setting.
  • Experience in direct or indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members. 
  • Required licensure as a Pharmacist as granted by the Board of Pharmacy.
  • Experience compounding sterile products and managing patient care.
  • At least 1 year of supervisory experience in a health care setting.
  • Experience overseeing purchasing and inventory process of all pharmaceutical and related substances and supplies.
  • Access to a reliable means of transportation which will enable the incumbents to make home visits to treat/attend to their patients. If such means of transportation would include a personal vehicle, a valid driver’s license and a proof of insurance would be required.
  • Active membership in a related state or national clinical, pharmaceutical, or home health care organization
  • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
  • Basic level skill in Microsoft Word (for example:  opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
  • Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
  • Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
  • Experience in direct or indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members.

Preferred Qualifications:

  • Post-graduate residency program in clinical pharmacy services.
  • Board certification in Nutrition Support Pharmacy, Pharmacotherapy or other clinical pharmacy practice area.
  • Experience managing inventory and logistics.
  • At least 5 years of experience compounding sterile products and managing complex infusion patients.
  • At least 3 years of experience overseeing purchasing and inventory process of all pharmaceutical and related substances and supplies.
  • At least 3 years of experience planning, developing, and managing departmental expense and capital budgets.
  • At least 3 years of experience directly managing people, including hiring, developing, motivating, and directing people as they work.
  • At least 3 years of experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members.
Travel:  10% of the time
Salary:  $100,000+

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