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Pharmacy Operations Director - Supply Chain Center

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Job Ref:  144081
Employer:  Intermountain HealthCare System
Facility:  Pharmacy Supply Chain Center
City:  Midvale, Salt Lake City
State:  Utah (UT)
Position type:  Full-Time

Job Description

This position is responsible to provide leadership for the acute-care pharmacy operations at the Supply Chain Center (SCC) Pharmacy including strategic planning, program growth and development, all aspects of daily operational oversight, regulatory compliance, finance and budgeting, purchasing and receiving, marketing, quality management, medication safety, and cost-effective delivery of pharmaceuticals.


Reporting to the Hospital Pharmacy Operations Director, this position is responsible for all aspects of the acute-care pharmacy operations at the Supply Chain Center.

Job Essentials

  • Responsible for the strategic vision and initiatives associated with the acute-care division of the Supply Chain Center Pharmacy.
  • Ensures that all processes associated with pharmaceutical preparation are evidence-based and in compliance with all regulations.
  • Ensures that sufficient internal controls, system redundancies, and tracking mechanisms are in place and followed in the prescribed manner.
  • Ensures that automation is used in a safe and efficient manner.
  • Ensures that contractual obligations of vendors are met and takes appropriate corrective action when deviations are identified.
  • Identifies opportunities to capture labor and product-associated efficiencies for all pharmacies and is accountable for tracking key performance indicators. 
  • Ensures appropriate ordering, receiving, and shipping of pharmaceuticals.
  • Ensures effective inventory management practices are followed.
  • Ensures that down-time procedures and contingency plans are created, appropriate, and followed by team members when needed.
  • Works collaboratively with pharmacy directors and managers, operations officers, and executive leadership within Intermountain Healthcare when appropriate to ensure continued progress toward achievement of shared goals and full-scale integration. 
  • Provides regular written communications updates to stakeholders to ensure that the activities, benefits, challenges, and operational responses associated with the SCC Pharmacy are understood.
  • Establishes reporting systems, performance standards, and methodology for measuring personnel performance. 
  • Develops and updates policies, procedures, and standard operating procedures for the SCC Pharmacy. 
  • Develops standards and accountability for service excellence.  Sets aggressive goals with staff and leadership to continuously improve the customer experience. 
  • Models and fosters an environment of professionalism, continuous learning, and clinical excellence.  Ensures that SCC team members are competent, both operationally and clinically. 
  • Develops employee retention strategies focusing on professional growth and development.
  • Provides effective leadership for direct reports.
  • Leads the governance council for the acute-care division of the SCC Pharmacy. 
  • Responsible for capital and operations budgeting processes.

Benefits Eligible:  Yes    
Shift Details:  40 hours a week.  Hours are 8:00 AM - 5:00 PM    
Department:  This position is located at the Pharmacy Supply Chain Center.  The address is 7268 South Bingham Junction Blvd (900 West) in Midvale, Utah.  

Minimum Requirements

  • Bachelor of Science in Pharmacy and an advanced degree from an accredited institution. (Degree will be verified).
  • License to practice pharmacy and dispense controlled substances in the State of Utah.
  • Five years hospital pharmacy operations management experience with expert knowledge regarding sterile compounding, drug distribution practices, and the safe use of technology. 
  • Experience in a role requiring excellent communication, planning, prioritization, and execution skills with a strong service orientation. 
  • Proven ability to lead strategic planning ongoing business reviews and manage complex projects.
  • Experience in a role requiring the demonstrated ability to work in a fast paced, high growth environment. 
  • Experience in a role requiring skills related to balancing clinical, regulatory and financial goals and outcomes and collaborating with all levels within an organization.
  • Experience using word processing, spreadsheet, database, internet and e-mail and scheduling applications.
  • Experience in a role requiring effective verbal, written and interpersonal communication skills.

Physical Requirements

  • Hearing, listening, seeing, speaking, manual dexterity.

Preferred Qualifications

  •  Master of Business Administration, Master of Healthcare Administration, Doctor of Pharmacy, or a Master of Science in Health Policy and Pharmacotherapy Outcomes Research Degree. 
  • An integrated health care systems orientation
  • Proficiency with word processing, spreadsheet and database applications.

Please Note
All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V

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