At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.
Business Segment: Pharmaceutical Segment
Business Unit: Nuclear Pharmacy Services
Business Department: Operations
Cardinal Health's pharmaceutical segment operates the world's largest network of nuclear pharmacies and is expanding its positron emission tomography (PET) agent manufacturing capabilities. For over a quarter of a century, the Nuclear Pharmacy Services business of Cardinal Health has set the standard for the radiopharmaceutical industry. This business is responsible for manufacturing, dispensing and delivering products that aid in the early diagnosis and treatment of disease. Nuclear Pharmacy Services, whose network of pharmacies fills 65% of radiopharmaceutical unit doses nationwide, has consistently demonstrated leadership through innovation and a commitment to excellence. Because of this commitment, our customers and their patients benefit from the latest, safest, most efficient methods of dispensing radiopharmaceuticals.
What Nuclear Pharmacy contributes to Cardinal Health
Nuclear Pharmacy is responsible for providing radiopharmaceuticals and other drugs to medical care providers under highly regulated State and Federal guidelines; may also consult with or advise physicians and nuclear medicine technologists on the safe and efficacious use of radioactive drugs for diagnosis and therapy
What is expected of you and others at this level in Pharmacy Operations for functional success
Accountabilities in this role
- Coordinates and supervises the daily activities of business support, technical or production staff in an assigned area
- Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
- Has in-depth knowledge of work processes and tools within own area
- Applies expertise to solve standard and non-standard problems within own area
- Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts
- Role models Cardinal Health's high ethical standards and code of conduct
- Provides direction in discussing and creating development plans
- Provides input into succession planning process for own work area
- Aligns individual goals for self and others with work area/functional goals
- Builds confidence and respect of others through a positive and energizing style
- Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles
- Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area
- Is aware of internal/external business issues
- Identifies specific opportunities for long-term change within own work team or product/service
- Builds customer relationships, interprets customer needs and assesses their business requirements
- Leverages customer knowledge to develop alternative solutions and shares key learnings with others
- Resolves day-to-day or routine problems using defined processes
- Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence
- Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success
- Effectively listens to and explains difficult issues to reach shared understanding and build alignment
- Supervises/oversees running of the facility (known as Pharmacist in Charge)
- Acts as liaison to ensure and take an active role in developing and maintaining positive working relationships with customers, suppliers and corporate contacts through regular interactions.
- Ensures internal quality and regulatory standards are maintained at or above an acceptable level.
- Ensures and takes an active role in maintaining positive working relationships with all pharmacy employees through regular interactions, teambuilding, and active listening.
- Trains, mentors, coaches, develops, and conducts performance appraisals for direct reports. Applies their knowledge and skills to effectively enhance the smooth functioning and productivity of the pharmacy.
- Oversees and is accountable for safety for all employees and security of the facility. Ensures operational procedures are in compliance with federal, state, local, and company regulations. Also has direct oversight of radiation safety program and provides authority to Radiation Safety Officer(s) to enforce compliance and administer the program.
- Prepares regular reports and analysis for management, customer correspondence, succession plans, and employee documentation.
- Ensures high quality products and services are delivered to customers; resolves complaints.
- Conducts staff meetings. Participates in organization-wide conferences and training activities.
- Analyzes pharmacy budgets to identify budget needs and or reductions, taking the appropriate action.
- Supervises all pharmacy personnel including but not limited to: Staff Pharmacists, Pharmacy Technicians, Delivery Personnel, Interns and Administrative Assistants.
- Works with and around others in a Cardinal Health pharmacy, which is clean, orderly, properly lighted and ventilated. Exposure to very low radiation levels from radiopharmaceuticals suitable for human use. The pharmacy is operated under well-controlled and closely monitored conditions, which are highly regulated by State and Federal agencies and internal quality and regulatory professionals. Employees receive specific training in keeping with regulatory guidelines and are monitored for exposure.
- Draws doses for individual patient use
- Places special orders for products needed for next days business
- Performs general pharmacy and facility clean up
- Trains newly hired associates as needed
- Performs any other duties as required to ensure a safe and efficient pharmacy operation
Shift work typically between midnight and 4:30 pm Monday through Friday, rotating weekends, holidays and on call responsibilities. Candidate must to be flexible based on business need.
- Bachelor's degree in pharmacy or PharmD
- Ohio Pharmacist license in good standing and/or the ability to become licensed within 6 months of hire
- 2-3 years related pharmacy experience
- Aptitude for supervisory skills required with prior supervisory experience
- Proven customer service skills required
- Must be comfortable working in a nuclear environment
- Demonstrated ability to provide courteous and dependable service to others
- Demonstrated ability to effectively with customers when taking prescription orders, identify potential problems with orders to circumvent possible misadministration, drug interactions, etc.
- Demonstrated ability to work as part of a team
- Demonstrated ability to effectively relate written and verbal communications and documentation procedures
- Demonstrated commitment to the professional ethics adopted by the pharmacy profession
- Prior management experience strongly preferred
- Valid driver's license and good driving record is required
- Ability to lift 75 pounds is required
- Must have the flexibility to work various shifts/rotate schedules as required (including rotating hours, weekends, holidays & on-call duties)
- Intermediate computer skills required
- Past experience drawing doses into syringes and/or vials preferred
- Prior Authorized User certification is strongly preferred but not required
Authorized User: As defined in part by the Nuclear Regulatory Commission, an individual who has completed a minimum of 700 hours of training in a structured educational program consisting of both didactic training and supervised on the job training in radiation physics, instrumentation, radiation protection, chemistry, math and radiation biology. This is usually divided into two sections: 200 hours of formal course work and 500 hours of supervised experience. For current pharmacists, the requirements are the same plus a preceptor statement of training from an Authorized Nuclear Pharmacist.