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Senior Outreach Associate

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Job Ref:  INNOV60
Employer:  Innovatix
City:  New York
State:  New York (NY)
Position type:  Full-Time


Reporting to the Manager, Outreach Services, the  Senior Outreach Associate will prospect for new members, cultivate additional contracts/services, and help develop new business.  The Outreach Associate will be responsible for the following and possess:

  • Great listening and closing skills.

  • Ability to handle heavy phone work and provide top-notch service.

  • Strong organizational skills.

  • Excellent verbal and writing skills.

  • Ability to hit the ground running with minimal training.

  • Explain products or services and contract prices, and answer questions from customers.

  • Obtain names, telephones numbers, email addresses and each point of contact.

  • Maintain records in CRM system.

  • Schedule phone appointments with prospective customers as well as existing customers.


Skills & Experience

Skills & Experience:

• BS/BA Degree preferred.

• 4+ years’ experience working in a phone sales environment or equivalent experience. 

• Preferred experience in healthcare, pharmaceutical and non-healthcare environments. 

• Ability to work independently.

• Ability to influence others and achieve positive outcomes.

• Ability to establish relationships with internal and external customers.

• Must be computer literate in the areas of Microsoft Word, Excel and CRM tools.

• Critical thinking skills and the ability to organize and create daily work plans.


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